Category Archives: Patient Care Team

How can the medical record be used as an effective tool for patient and clinician communication?

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“Electronic medical records comprise management of patients’ care, the clinical data repository, order entry and clinical decision suppor. EMRs can contain various components, including patient portals, secure messaging, and computerized physician order entry.”  “Clear communication is important to ensure safe and effective patient care in hospital settings. The adoption of EMRs in hospitals affects the ways in which health professionals communicate with patients and families.”

Manias, E.,et al E. (2020). Patient and family engagement in communicating with electronic medical records in hospitals: A systematic review. International Journal of Medical Informatics., 134, 104036.
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What are some strategies to increase compliance of correctly completing the bedside shift reports?

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“Bedside report is an evidence-based practice used to increase patient involvement in their care and improve patient satisfaction. A change management strategy and standardized approach to bedside report can help increase nurse compliance with the process.”
In this study “A change management strategy and standardized approach to bedside report helped increase nurse compliance with the process, leading to improved patient satisfaction.”

Scheidenhelm, S, et. al  Hardwiring Bedside Shift Report. (2017). Journal of Nursing Administration., 47(3), 147.

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Communication options with patients under isolation precautions: Covid 19

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Fang, J., Liu, Y. T., Lee, E. Y., & Yadav, K. (2020). Telehealth Solutions for In-hospital Communication with Patients Under Isolation During COVID-19. The western journal of emergency medicine, 21(4), 801–806. https://doi.org/10.5811/westjem.2020.5.48165

Reengineering the patient’s environment: Establishment of a “Red Box” to improve communications with patients on isolation precautions. (2019). American Journal of Infection Control : Applied Epidemiology in Health Care Settings and the Community, 47(3), 264.

Communication strategies to mitigate fear and suffering among COVID-19 patients isolated in the ICU and their families. (2020). Heart & Lung., 49(4), 344.

Fan, P., Aloweni, F., Lim, S. H., Ang, S. Y., Perera, K., Quek, A. H., Quek, H., & Ayre, T. C. (2020). Needs and concerns of patients in isolation care units – learnings from COVID-19: A reflection. World journal of clinical cases, 8(10), 1763–1766. https://doi.org/10.12998/wjcc.v8.i10.1763

McNairy, M., Bullington, B., & Bloom-Feshbach, K. (2020). Searching for Human Connectedness During COVID-19. Journal of general internal medicine, 1–2. Advance online publication. https://doi.org/10.1007/s11606-020-06082-9

Vilendrer, S., Patel, B., Chadwick, W., Hwa, M., Asch, S., Pageler, N., Ramdeo, R., Saliba-Gustafsson, E. A., Strong, P., & Sharp, C. (2020). Rapid Deployment of Inpatient Telemedicine In Response to COVID-19 Across Three Health Systems. Journal of the American Medical Informatics Association : JAMIA, 27(7), 1102–1109. https://doi.org/10.1093/jamia/ocaa077

Implementing interdisciplinary huddles for patient care.

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Communication Huddles: The Secret of Team Success. (2018). The Journal of Continuing Education in Nursing., 49(10), 451.

Dutka, P. (2016). Patient Safety & Quality Care. The Huddle: It’s Not Just for Football Anymore. Nephrology Nursing Journal, 43(2), 161–162.
Effective multidisciplinary huddle implementation: Key components. (2018). Nursing Management., 49(9), 9.

Branda, M. E., Chandrasekaran, A., Tumerman, M. D., Shah, N. D., Ward, P., Staats, B. R., Lewis, T. M., Olson, D. K., Giblon, R., Lampman, M. A., & Rushlow, D. R. (2018). Optimizing huddle engagement through leadership and problem-solving within primary care: A study protocol for a cluster randomized trial. Trials, 19(1), N.PAG.

McBeth, C. L. (2017). Interprofessional Huddle: One Children’s Hospital’s Approach to Improving Patient Flow. Pediatric Nursing, 43(2), 71–95.

Reducing nursing turnover – systematic reviews & meta-analyses

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Here’s how to access a collection of 15 systematic reviews and meta-analyses on reducing nursing turnover and one systematic review on the anticipated turnover scale that can be used for planning purposes.

a. Go to the Woodruff Health Sciences Center Library homepage (http://health.library.emory.edu)
b. Click on PubMed.
c. Then paste the following links into your browser: https://tinyurl.com/y38jyuza
d. The references will appear in PubMed. Click on a reference and you will see a Find it at Emory on the right side of the page which will provide links to full text within Emory University’s licensed resources. Emory Healthcare staff may send citations of needed articles they are unable to access to Ask a Librarian; a library staff person will request the article(s) from an outside library and email them to the EHC staff person upon arrival.

Important message for Emory Decatur Nurses. The links will not work for you. To access these articles contact the Emory Decatur Library:

Emory Decatur Hospital
Jessica Callaway (Jessica.callaway@emoryhealthcare.org
404.501.1628

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Bedside shift report and patient satisfaction

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Noteworthy articles:

Scheidenhelm S, Reitz OE. Hardwiring Bedside Shift Report. J Nurs Adm. 2017 Mar;47(3):147-153. doi: 10.1097/NNA.0000000000000457. PMID: 28157819

Ford Y, Heyman A. Patients’ Perceptions of Bedside Handoff: Further Evidence to Support a Culture of Always. J Nurs Care Qual. 2017 Jan/Mar;32(1):15-24. PMID: 27270846

Here’s how to view a collection of 23 articles that includes the aforementioned articles.
a. Go to the Woodruff Health Sciences Center Library homepage (http://health.library.emory.edu)
b. Click on PubMed.
c. Then paste the following links into your browser:
https://www.ncbi.nlm.nih.gov/sites/myncbi/1HMKnKhQm_d5i/collections/58614678/public/
d. The references will appear in Pubmed. Click on a reference and you will see a Find it at Emory on the right side of the page which will tellavailability of full text within Emory University’s licensed resources. Emory Healthcare staff may send citations of needed articles they are unable to access to Ask a Librarian; a library staff person will request the article(s) from an outside library and email them to the EHC staff person upon arrival. 

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Inpatient leader rounding and patient satisfaction/experience

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Daily Intentional Nurse Leader Rounding on Patients. (n.d.). Journal of Perianesthesia Nursing : Official Journal of the American Society of PeriAnesthesia Nurses /, 33(1), 90.

Reid, S. (2017). Improving patient satisfaction scores with digital nurse leader rounding. Health Management Technology, 38(11),

Bundling the value of discharge telephone calls and leader rounding. (n.d.). Journal of Nursing Administration., 39(3), 138.

Leveraging Information Technology to Drive Improvement in Patient Satisfaction. (n.d.). Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality., 32(5), 30.

Effectiveness of nurse leader rounding and post-discharge telephone calls in patient satisfaction: a systematic review Mary Tan Dora Lang JBI Database of Systematic Reviews & Implementation Reports2015;13(7) 154 -176

Rounding for outcomes: An evidence-based tool to improve nurse retention, patient safety, and quality of care. (n.d.). Journal of Emergency Nursing : JEN., 36(2), 162.

HCAHPS Series Part 2: Does purposeful leader rounding make a difference? Winter, Melissa MSN, RN, NEA-BC; Tjiong, Linda MSN, DBA, RN, NE-BC Nursing Management (Springhouse): February 2015 – Volume 46 – Issue 2 – p 26–32

Impressing patients while improving HCAHPS. (n.d.). Nursing Management., 43(12), 32.

Morton, Judy C.; Brekhus, Jodi; Reynolds, Megan; and Dykes, Anna Kay (2014) “Improving the patient experience through nurse leader rounds Experience Journal: Vol. 1 : Iss. 2 , Article 10.