Tag Archives: Patient Handoff

Bedside shift report and patient satisfaction

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Noteworthy articles:

Scheidenhelm S, Reitz OE. Hardwiring Bedside Shift Report. J Nurs Adm. 2017 Mar;47(3):147-153. doi: 10.1097/NNA.0000000000000457. PMID: 28157819

Ford Y, Heyman A. Patients’ Perceptions of Bedside Handoff: Further Evidence to Support a Culture of Always. J Nurs Care Qual. 2017 Jan/Mar;32(1):15-24. PMID: 27270846

Here’s how to view a collection of 23 articles that includes the aforementioned articles.
a. Go to the Woodruff Health Sciences Center Library homepage (http://health.library.emory.edu)
b. Click on PubMed.
c. Then paste the following links into your browser:
https://www.ncbi.nlm.nih.gov/sites/myncbi/1HMKnKhQm_d5i/collections/58614678/public/
d. The references will appear in Pubmed. Click on a reference and you will see a Find it at Emory on the right side of the page which will tellavailability of full text within Emory University’s licensed resources. Emory Healthcare staff may send citations of needed articles they are unable to access to Ask a Librarian; a library staff person will request the article(s) from an outside library and email them to the EHC staff person upon arrival. 

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Use of whiteboards (aka dry-erase boards) at the patients’ bedside

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This collection contains 22 articles primarily about the use of whiteboards (aka dry-erase boards) in patients’ rooms. It includes articles even when the use of a board was briefly mentioned because it may include an idea for something to add to an existing board or provide ideas on how whiteboards have been used in bundles. An article on use of a goals’ worksheet posted near patients’ beds is included since it may be useful for coming up with ideas for what to add to the whiteboard since goals are usually on the board.

Here is one search technique that was used to find articles in PubMed: “white board” OR “white boards” OR “whiteboard” OR “whiteboards” OR dry-erase OR “dry erase” OR “goals worksheet” OR “goals worksheets”) AND (room OR rooms OR bedside) AND (patient OR patients) AND (nurse OR nurses OR nursing)

To access the collection and to read abstracts and access full text (where available) using the Find it @ Emory button, please first open Emory’s instance of PubMed. Once you have accessed PubMed, copy/paste the following url into the same browser window: https://www.ncbi.nlm.nih.gov/sites/myncbi/1HMKnKhQm_d5i/collections/56051967/public/
If are an Emory Healthcare employee and do not have access to an article you need send the citation(s) to Ask a Librarian.

Bedside shift report and patient safety & satisfaction

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Wollenhaup, C., Stevenson, E., Thompson, J., Gordon, H., & Nunn, G. (n.d.). Implementation of a Modified Bedside Handoff for a Postpartum Unit. Journal of Nursing Administration., 47(6), 320-326.

Ferguson, T., & Howell, T. (2015). Bedside Reporting: Protocols for Improving Patient Care. The Nursing Clinics of North America., 50(4), 735-747.

Taylor, J. (n.d.). Improving Patient Safety and Satisfaction . Clinical Journal of Oncology Nursing, 19(4), 414-416.

Lin, M., Heisler, S., Fahey, L., McGinnis, J., & Whiffen, T. (n.d.). Nurse Knowledge Exchange Plus: Human-Centered Implementation for Spread and Sustainability. Joint Commission Journal on Quality and Patient Safety., 41(7), 303-312.

Petrovic, M., Aboumatar, H., Scholl, A., Gill, R., Krenzischek, D., Camp, M., . . . Martinez, E. (n.d.). The perioperative handoff protocol: Evaluating impacts on handoff defects and provider satisfaction in adult perianesthesia care units. Journal of Clinical Anesthesia., 27(2), 111-119.

Salani, D. (n.d.). Implementation of shift report at the bedside to promote patient- and family-centered care in a pediatric critical care unit. Journal for Nurses in Professional Development., 31(2), 81-86.

Gregory, S., Tan, D., Tilrico, M., Edwardson, N., & Gamm, L. (2014). Bedside shift reports: What does the evidence say? Journal of Nursing Administration., 44(10), 541-545.

Vines, M., Dupler, A., Van Son, C., & Guido, G. (n.d.). Improving client and nurse satisfaction through the utilization of bedside report. Journal for Nurses in Professional Development., 30(4), 166-73; quiz E1.

Improving nursing communication with patients on the surgical floor

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For the PubMed search, search terms were the following:
hospital staff nurses AND communication AND patients AND (surgical floor OR intensive care units).

Here a few references from this  search that provide links to the full text. Below these references is a link to a PubMed collection of 33 references.

Norouzinia R, Aghabarari M, Shiri M, Karimi M, Samami E. Communication
barriers perceived by nurses and patients. Glob J Health Sci. 2015 Sep
28;8(6):65-74. doi: 10.5539/gjhs.v8n6p65. PubMed PMID: 26755475; PubMed Central
PMCID: PMC4954910.

Garon M. Speaking up, being heard: registered nurses’ perceptions of workplace
communication. J Nurs Manag. 2012 Apr;20(3):361-71. doi:
10.1111/j.1365-2834.2011.01296.x. Epub 2011 Oct 13. PubMed PMID: 22519614.

Slade. J. (2016) Team Concepts.  Building a safe unit culture with CUSP. Nursing Managment. 47 (12_) 8-12. doi.10.1097/01.NUMA.0000508266.49722.7d

Here is how to access PubMed collection of 33 references.
Go to Woodruff Health Sciences Center (WHSC) Library webpage: http://health.library.emory.edu
Click on Pubmed.
Paste this url into your browser: https://www.ncbi.nlm.nih.gov/sites/myncbi/1HuA1sy0j55QI/collections/52512309/public/

What is the evidence for quality and safety benefits of a bedside shift report?

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1. Go to http://health.library.emory.edu and then click on the PubMed link on right side of page.
2. When PubMed opens, copy/paste this search strategy in the search box and click “Search:”
bedside AND ((shift AND (report OR reports OR reporting)) OR (handoff OR handoffs)) AND (quality OR safety) NOT 22157495[uid] NOT 24264936 [uid] NOT 18989136[uid] NOT 17102266[uid] NOT 19540761[uid] NOT 21041119[uid]

The search will find at least 31 articles.

 

What are the benefits of a pre-shift huddle or patient handoff?

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An integrative review of research on nursing handoffs in acute care settings… Transitions: Unifying Practice, Education, and Research to Improve Health: Communicating nursing research 2011 vol:44 pg:27

Gordon, Morris ; Educational interventions to improve handover in health care: a systematic review. Medical Education 2011 Nov; 45 (11): 1081-9.
http://web.ebscohost.com.proxy.library.emory.edu/ehost/pdfviewer/pdfviewer?sid=cb5c9931-f575-416d-a721-11e07d306885%40sessionmgr115&vid=2&hid=127

Evidence-based inpatient handovers: a literature review and research agenda. Clinical Governance 17.1 (2012):14.

Halm, Margo A. NURSING HANDOFFS: ENSURING SAFE PASSAGE FOR PATIENTS. American Journal of Critical Care 2013 Mar; 22 (2): 158-62.

Staggers, Nancy Research on nursing handoffs for medical and surgical settings: an integrative review. Journal of Advanced Nursing 2013 Feb; 69 (2): 247-62.

Searched CINAHL with keywords: handover, hand off. (Also selected “Evidence Based Practice” limiter)

You can also search Joanna Briggs, under the Clinical Tab in the Nursing Community and cutting and pasting the following search terms into the search box:

Nursing Clinical Handover
Hand off

Nurse to nurse accountability on shift change

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I searched PubMed on these concepts of shift change and nurse accountability.

Griffin, Terry. “Bringing change-of-shift report to the bedside: a patient- and family-centered approach.” The Journal of perinatal & neonatal nursing 24.4 (2010):348-53.

Powell, Suzanne K. “Handoffs and transitions of care: where is the Lone Ranger’s silver bullet?.” Lipincott’s case management 11.5 (2006):235-237.

“Researchers provide new template for more effective handoffs.” Healthcare benchmarks and quality improvement 17.5 (2010):49-52.

Patterson, Emily S, and Robert LWears. “Patient handoffs: standardized and reliable measurement tools remain elusive.” The joint commission journal on quality and patient safety 36.2 (2010):52-61.