What are some strategies to increase compliance of correctly completing the bedside shift reports?

“Bedside report is an evidence-based practice used to increase patient involvement in their care and improve patient satisfaction. A change management strategy and standardized approach to bedside report can help increase nurse compliance with the process.”
In this study “A change management strategy and standardized approach to bedside report helped increase nurse compliance with the process, leading to improved patient satisfaction.”

Scheidenhelm, S, et. al  Hardwiring Bedside Shift Report. (2017). Journal of Nursing Administration., 47(3), 147.

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Implementing interdisciplinary huddles for patient care.

Communication Huddles: The Secret of Team Success. (2018). The Journal of Continuing Education in Nursing., 49(10), 451.

Dutka, P. (2016). Patient Safety & Quality Care. The Huddle: It’s Not Just for Football Anymore. Nephrology Nursing Journal, 43(2), 161–162.
Effective multidisciplinary huddle implementation: Key components. (2018). Nursing Management., 49(9), 9.

Branda, M. E., Chandrasekaran, A., Tumerman, M. D., Shah, N. D., Ward, P., Staats, B. R., Lewis, T. M., Olson, D. K., Giblon, R., Lampman, M. A., & Rushlow, D. R. (2018). Optimizing huddle engagement through leadership and problem-solving within primary care: A study protocol for a cluster randomized trial. Trials, 19(1), N.PAG.

McBeth, C. L. (2017). Interprofessional Huddle: One Children’s Hospital’s Approach to Improving Patient Flow. Pediatric Nursing, 43(2), 71–95.

Bedside shift report and patient satisfaction

Noteworthy articles:

Scheidenhelm S, Reitz OE. Hardwiring Bedside Shift Report. J Nurs Adm. 2017 Mar;47(3):147-153. doi: 10.1097/NNA.0000000000000457. PMID: 28157819

Ford Y, Heyman A. Patients’ Perceptions of Bedside Handoff: Further Evidence to Support a Culture of Always. J Nurs Care Qual. 2017 Jan/Mar;32(1):15-24. PMID: 27270846

Here’s how to view a collection of 23 articles that includes the aforementioned articles.
a. Go to the Woodruff Health Sciences Center Library homepage (http://health.library.emory.edu)
b. Click on PubMed.
c. Then paste the following links into your browser:
https://www.ncbi.nlm.nih.gov/sites/myncbi/1HMKnKhQm_d5i/collections/58614678/public/
d. The references will appear in Pubmed. Click on a reference and you will see a Find it at Emory on the right side of the page which will tellavailability of full text within Emory University’s licensed resources. Emory Healthcare staff may send citations of needed articles they are unable to access to Ask a Librariana library staff person will request the article(s) from an outside library and email them to the EHC staff person upon arrival. 

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Inpatient leader rounding and patient satisfaction/experience

Daily Intentional Nurse Leader Rounding on Patients. (n.d.). Journal of Perianesthesia Nursing : Official Journal of the American Society of PeriAnesthesia Nurses /, 33(1), 90.

Reid, S. (2017). Improving patient satisfaction scores with digital nurse leader rounding. Health Management Technology, 38(11),

Bundling the value of discharge telephone calls and leader rounding. (n.d.). Journal of Nursing Administration., 39(3), 138.

Leveraging Information Technology to Drive Improvement in Patient Satisfaction. (n.d.). Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality., 32(5), 30.

Effectiveness of nurse leader rounding and post-discharge telephone calls in patient satisfaction: a systematic review Mary Tan Dora Lang JBI Database of Systematic Reviews & Implementation Reports2015;13(7) 154 -176

Rounding for outcomes: An evidence-based tool to improve nurse retention, patient safety, and quality of care. (n.d.). Journal of Emergency Nursing : JEN., 36(2), 162.

HCAHPS Series Part 2: Does purposeful leader rounding make a difference? Winter, Melissa MSN, RN, NEA-BC; Tjiong, Linda MSN, DBA, RN, NE-BC Nursing Management (Springhouse): February 2015 – Volume 46 – Issue 2 – p 26–32

Impressing patients while improving HCAHPS. (n.d.). Nursing Management., 43(12), 32.

Morton, Judy C.; Brekhus, Jodi; Reynolds, Megan; and Dykes, Anna Kay (2014) “Improving the patient experience through nurse leader rounds Experience Journal: Vol. 1 : Iss. 2 , Article 10.

Use of whiteboards (aka dry-erase boards) at the patients’ bedside

This collection contains 22 articles primarily about the use of whiteboards (aka dry-erase boards) in patients’ rooms. It includes articles even when the use of a board was briefly mentioned because it may include an idea for something to add to an existing board or provide ideas on how whiteboards have been used in bundles. An article on use of a goals’ worksheet posted near patients’ beds is included since it may be useful for coming up with ideas for what to add to the whiteboard since goals are usually on the board.

Here is one search technique that was used to find articles in PubMed: “white board” OR “white boards” OR “whiteboard” OR “whiteboards” OR dry-erase OR “dry erase” OR “goals worksheet” OR “goals worksheets”) AND (room OR rooms OR bedside) AND (patient OR patients) AND (nurse OR nurses OR nursing)

To access the collection and to read abstracts and access full text (where available) using the Find it @ Emory button, please first open Emory’s instance of PubMed. Once you have accessed PubMed, copy/paste the following url into the same browser window: https://www.ncbi.nlm.nih.gov/sites/myncbi/1HMKnKhQm_d5i/collections/56051967/public/
If are an Emory Healthcare employee and do not have access to an article you need send the citation(s) to Ask a Librarian.

Rounding decreases call light use

PubMed collection includes 13 articles that state that rounding decreases call light use. Here’s how to access the collection.
a. Go to the Woodruff Health Sciences Center Library homepage (http://health.library.emory.edu)
b. Click on PubMed.
c. Then paste this link into your browser: https://www.ncbi.nlm.nih.gov/sites/myncbi/1HMKnKhQm_d5i/collections/52135288/public/
d. The references will appear in Pubmed. Click on a reference and you will see a Find it at Emory to the right of it-which will tell availability for full text. If you are not able to access the full text, send article citation(s) to Ask a Librarian (http://www.healthlibrary.emory.edu/about/contact/ask.php;this link is on WHSC Library homepage); our staff will get article for you and send it to you.